by danor shtruzman
Question by Caswas M:
how do you get rid of a facebook virus?
i have a virus on my facebook that sends out link for sex ect. it says i have suggested people to join the group when i have not. i changed my password and sent an email to facebook, but what else can i do? because i still have the virus?
Best answer:
Answer by Man of Mystery
Yeah, there is a lot of bad stuff on your computer, and you need to remove as much as possible.
If you need to, you should print this page:
Try to do the following:
-Now, the first thing to do is try a system restore to an earlier time before the bad stuff started appearing (if you don't know how to do it, go to Start > Run > type in 'rstrui.exe' > restore my computer to an earlier time). Highly unlikely it will work, but have a go anyway.
-If that fails, and you think you can just delete it, download and run Killbox.
-After that, go to 'TrendMicro Housecall'. If you can, run it, and let it run until it is finished.
-After that, download Malwarebytes Anti-malware. Install, update and run a full scan. When finished, restart your computer, and log back in. Check to see if the virus has vanished. If so, great; if not, well, there are still a few more things to do.
-This time, restart your computer, and rapidly press F8 on your keyboard until a black screen with a lot of choices appear. Look for an option that says 'Safemode'. Select it, and then go into the Admin account. Once you're in, run Malwarebytes again. When it is done, restart your computer once again and then go into your account. Hopefully it will be gone.
-Lastly, if you don't have an antivirus on your computer, I recommend you get Avast! or AVG antivirus. Both of them are quite good, and they don't cost anything. Download, install, run, update and scan.
If at any time, you are unable to complete one of these steps, move onto the next one. If you cannot access any anti-virus website, ask a friend to download and install them onto a USB stick/flash drive for you.
Worst case scenario, copy and paste all your important files (as in, the 'documents and settings' folder) onto an external hard drive or a USB stick/flash drive, and format the computer. If you don't know how to do that, give it to your local computer repair shop and tell them you want your computer formatted and backed-up.
Websites:
http://housecall.trendmicro.com/
http://www.malwarebytes.org/mbam.php
http://www.avast.com/eng/download-avast-home.html
http://www.zonealarm.com/security/en-us/zonealarm-pc-security-free-firewall.htm
http://killbox.net/
Know better? Leave your own answer in the comments!
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